Consology is your one-stop solution for all your business technology needs. With a team of experienced professionals and a proven track record of success, we empower businesses of all sizes to thrive in the digital age.
Multiple years experience across public sector including NHS and Policing
+44 121 345 9225
Looking for reliable IT support in Birmingham? We provide fast, secure, and cost-effective IT solutions, including managed services, cybersecurity, and cloud support. Minimise downtime, enhance security, and keep your business running smoothly. Contact us today for expert IT support!
Years of Combined Experience
Customer Satisfaction Rate
Whether you’re starting fresh or switching careers, the Ultimate Tech Course by Consology Academy is your gateway into the tech industry. This career-focused bundle combines our two most in-demand programmes—the IT Support Course and the Cybersecurity Course—into one streamlined path. Learn job-ready skills, gain real-world experience and receive personalised career support, all while saving significantly on tuition.
Our IT Support Course is designed for complete beginners or those looking to enter IT support and helpdesk roles. You’ll gain practical experience in:
By the end of the course, you’ll be confident handling day-to-day tech issues and delivering support in professional IT environments.
Our Cybersecurity Course is beginner-friendly and designed to train you for roles such as SOC Analyst (Level 1), Threat Monitoring Technician, or Junior Security Analyst. Over four months, you’ll gain practical, job-ready experience with:
We offer a wide range of IT services in Birmingham designed to meet the unique needs of your business.
We deliver proactive and responsive IT support in Birmingham to keep your systems running seamlessly. Our team of experts swiftly resolves technical issues, minimising downtime and ensuring your operations stay productive.
Our dedicated helpdesk team provides fast and efficient technical support to keep your business running smoothly. Whether it's troubleshooting, answering user queries, or resolving urgent issues, our IT service desk in Birmingham is here to help with personalised and reliable assistance.
Our Birmingham-based IT consultants help you craft a customised IT strategy aligned with your business objectives. We assess your existing infrastructure, pinpoint areas for improvement, and recommend practical solutions to enhance efficiency and scalability.
We specialise in guiding Birmingham businesses through successful change management initiatives. From adopting new technologies to streamlining processes, we ensure smooth transitions with effective communication, staff training, and strategies to minimise disruptions.
In today’s digital landscape, safeguarding your data is critical. Our cybersecurity solutions protect your business from potential threats. We assess risks, implement cutting-edge security measures, and provide ongoing monitoring to ensure your systems remain secure and resilient.
Don’t let data loss disrupt your business. Our reliable backup and disaster recovery solutions in Birmingham secure your critical information and provide rapid recovery options to maintain business continuity when unexpected events occur.
Our hands-on, expert-led courses in IT Support and Cybersecurity are designed to fast-track you into tech with real-world tools, career support, and flexible online or in-person learning. Whether you’re a beginner or switching careers, we’ll equip you with everything you need to succeed in the UK tech job market.
Master the fundamentals of IT support, helpdesk systems, and desktop troubleshooting in this hands-on course. Learn to manage users, devices, and cloud tools like Windows 11, Microsoft 365, Intune, and Entra ID — exactly what UK employers use every day.
Duration: 4 months (Part-Time)
Format: Live Online or In-Person
Includes: CV coaching, WhatsApp support, Certificate
Total Cost: £800 or £200/month
Train for a cybersecurity career with real-world labs and Microsoft security tools like Defender XDR and Sentinel. Learn threat detection, risk management, and incident response with expert guidance — no prior experience required.
Duration: 4 months (Part-Time)
Format: Live Online or In-Person
Includes: CV support, live SOC labs, Certificate
Total Cost: £800 or £200/month
We’re proud to provide reliable and innovative IT solutions to leading organisations across diverse sectors, including prominent police forces and prestigious retailers
In today’s competitive landscape, technology isn’t just a tool—it’s a strategic advantage. At Consology, we go beyond basic IT support to provide proactive solutions that streamline your operations, enhance security, and empower your team.
We don't just react to problems; we anticipate them. Our proactive monitoring and maintenance services identify and address potential issues before they impact your business.
Our team boasts extensive experience across diverse industries, from bustling retail environments to demanding legal practices. We understand the unique challenges you face and tailor our solutions accordingly.
Your success is our priority. We build strong relationships with our clients, taking the time to understand your goals and deliver solutions that truly make a difference.
Protect your setup with foundational security measures like MFA and user permissions
Basic Security Configuration
Easy-to-follow guides to get your team started.
Training & Documentation
Collaboration via tools like OneDrive, Teams, Sharepoint or Google Drive.
File Storage & Sharing
Establish a professional online presence.
Cloud Domain Setup
Securely set up accounts for up to 10 users.
User Accounts
Configure email accounts with providers like Microsoft 365 or Google Workspace.
Email Services
Ongoing Support (£100/month)
Helpdesk Assistance: Quick solutions to common issues like account resets and email access.
User Management: Add or remove users as needed.
”At Consology, we offer training programs to help individuals start their careers in IT, providing students with the opportunity to become apprentices with us.
We’re committed to fostering and developing the next generation of IT professionals.“
Ensuring fast and efficient resolution of your IT issues.
Skilled IT professionals with years of expertise in your industry.
From remote helpdesk services to on-site support, we customise our approach to suit your needs.
In today’s digital age, technology plays a vital role in every aspect of business operations. From customer relationship management to internal communications and data security, your IT infrastructure is the backbone of your success. Here’s why investing in the right IT services in Birmingham is crucial:
Contact Consology today for a free consultation and see how our expert IT support services in Birmingham can transform your business.
See how we’ve helped businesses across Birmingham transform their operations and achieve their goals with our IT services.
Investing in the right IT services can significantly impact your business’s success in today’s competitive landscape. By partnering with a reliable and experienced IT provider in Birmingham, you can leverage technology to enhance efficiency, improve security, and drive growth.
Contact us today to discuss your IT needs and find the perfect solution for your Birmingham business.
With over 12 years of experience in the I.T. industry, Ilkan started his journey in 2012 as a 1st Line Support Technician and have steadily progressed to managing complex service desks and business-critical operations.
Don’t just take our word for it—see what our client’s have to say about their experiences with Consology!
Mohamed Abdullahi2025-06-12 Excellent course material, taught by an enthusiastic and passionate teacher. Solid and practical course on Microsoft 365, Azure, Exchange On-prem, Exchange Online and much more Qais Khan2025-06-11 I recently completed the 1st Line IT Support Course at IT Consology, and I couldn't be more impressed! This program is incredibly thorough, taking you from the basics all the way through more intricate aspects of IT support. It truly built a strong, practical foundation for me and teaching me valuable IT skills and knowledge that was new to me. What really stood out was how well the course was designed. It was both engaging and straightforward to understand, and the practical exercises were invaluable for solidifying my grasp of challenging concepts. We learned many topics such as troubleshooting , Microsoft 365, Exchange on Premise, Active Directory and so on. Our instructor Ilkan was deeply knowledgeable and consistently supportive both in class and online, offering brilliant insights and guidance every step of the way ensuring all his students were learning on the same page. I could not say this more he was brilliant mentor and I learned so much from him , it was an amazing experience. Finishing the course, I felt genuinely ready and capable of handling actual IT support scenarios. My skills have clearly advanced, and I feel much more marketable within the tech industry especially with my upgraded CV I feel much more approachable by potential employers in hoping to land my IT career job For anyone aiming to launch a career in IT support, I wholeheartedly recommend IT Consology's course. It's a fantastic investment in your future, and I'm so glad I enrolled . Umm Sufyan2025-06-11 I'm absolutely blown away by the 1st Line IT Support Course offered by IT Consology! The comprehensive training covered everything from the fundamentals to advanced topics, giving me a solid foundation in IT support. The course was well-structured, engaging, and easy to follow, with hands-on exercises that helped me grasp complex concepts. The instructor is knowledgeable and supportive, providing valuable insights and guidance throughout. Upon completing the course, I felt confident and prepared to tackle real-world IT challenges. The training has significantly boosted my skills and employability in the industry. I highly recommend IT Consology's 1st Line IT Support Course to anyone looking to kickstart their career in IT support. The course is an excellent investment in your professional development, and I'm thrilled to have had this opportunity. Rahane Miah2025-06-11 Highly recommend the course, not only due to the material which the course covers, which equips you with the practical and theoretical elements of an IT 1st line support role, plus more. However, also because Ilkan goes above and beyond to make sure his students understand and he is more of a mentor, providing real life examples of experiences of an IT technician. The course is suitable for those who know little to none about IT to those more advanced and is well thought out, most definitely worth it. Mohammad S B2025-06-11 Ilkan simplified the IT concepts and demonstrated to us how to perform the tasks such as password resets, creating security groups, etc. And with his help I got my first job in IT alhamdulillah. Hidayet Elbir2025-06-11 Consology gave me real experience, not just theory. Training with Consology was one of the best decisions I’ve made. Unlike other courses that just focus on theory, Consology provided real, hands-on experience. While I was training, I was actually performing the tasks of a 1st Line — and even some 2nd Line — IT Support technician. This practical approach made all the difference when I started applying for jobs. I already had the confidence and experience to hit the ground running. On top of that, the mentorship was amazing — I had support throughout the course and even after I finished. Within just a few months, I landed my first IT Support role. I highly recommend Consology to anyone serious about starting a career in IT. Ayman Ahmed2025-06-10 Exceptional Training & Support That Changed My Career Consology’s IT training course was nothing short of life-changing. Coming from a non-technical background, I was initially unsure of how well I’d grasp core IT concepts, but this course shattered all my doubts. The training is detailed, structured, and incredibly hands-on—exactly what anyone serious about breaking into IT needs. From the very first module, I was immersed in real-world tasks that a 1st line support engineer would encounter daily. I gained practical experience using Microsoft’s key platforms—Azure, Entra ID, Exchange Online, Microsoft 365, and even on-premise solutions. The blend of theoretical knowledge and hands-on labs helped me not only understand the tools, but also how to apply them in a professional setting. The instructor’s teaching style deserves special praise—clear, patient, and paced perfectly for learners at all levels. Complex topics like networking, Active Directory, and Command Prompts were broken down into digestible lessons, making them approachable and easy to master. Thanks to Consology, I not only built a strong foundational skill set but also gained the confidence to pursue IT roles—and I’m proud to say I landed my first job in IT shortly after completing the course. Everything I’ve studied since makes far more sense because of the grounding this course provided. If you’re looking for an entry point into IT that actually prepares you for the job market, this is the course. For individuals and even businesses in Birmingham and beyond, Consology also offers top-tier IT support services that are reliable, responsive, and tailored to real business needs. Whether you’re an aspiring IT professional or a business owner seeking expert support, Consology is the partner you want on your side. Highly recommended. Mohammed Amin2025-02-19 Very good course, very informative detailed and hands on. The course helped me gain a deeper understanding of Microsoft on premises, private and hyrbid cloud models, with hands on projects with different microsoft admin centres such as exchange online, azure entra ID Portal. I learnt the hands on tasks that would be completed in a day to day to day role by a 1st line support engineer. Everything I’ve studied since completing the course has made alot more sense to me such as networking concepts and scripting. This course is definitely an excellent stepping stone to get started in the world of IT. Ibraheem Bourhan2025-02-17 I am delighted to share my experience with the 1st Line IT Support for Microsoft course, which I recently completed under the guidance of Ilkan. From the outset, Ilkan demonstrated a remarkable commitment to my success. His support was consistent, thorough, and invaluable in helping me gain a solid understanding of the course material and the practical skills required for the role. The course content covered a broad range of essential topics, including Windows 10/11 installation and troubleshooting, Active Directory management, Exchange Administration, Microsoft 365/Entra ID, remote support tools, device deployment, networking basics, and technical support. Each module was expertly delivered, and Ilkan ensured that all content was comprehensively understood. His ability to pinpoint areas where both the class and I were struggling and his timely interventions were instrumental in improving our grasp of complex topics. Ilkan’s organizational skills were truly impressive. The structure of his lessons not only reflected his deep knowledge and experience in the field but also ensured that each student could follow the course material at their own pace while still achieving mastery over the subject matter. His regular check-ins with me allowed him to track my progress and address any concerns swiftly, which helped build my confidence throughout the process. What set this course apart was the exceptional support Ilkan provided beyond the technical training. He went above and beyond by guiding us through job application processes. This included helping us create professional accounts on job search platforms like LinkedIn, with tailored guidance on how to build and optimize our profiles. Furthermore, he provided us with an excellent CV template that made a significant difference in how we presented ourselves to potential employers. These personal touches demonstrated Ilkan’s dedication to our long-term success, not just the completion of the course. In conclusion, the experience I had in this course was not only enriching but also empowering. Ilkan’s expertise, combined with his genuine commitment to his students, has made a lasting impact on my career journey. I am deeply grateful for the excellent training and support I received, and I would highly recommend this course to anyone looking to excel in IT support. Yasmin Rasul2025-02-15 Consology’s IT Training course is a comprehensive course covering topics such as Active Directory, Azure, Microsoft 365, and Exchange On-Premise and Exchange Online. The course was easy to follow and understand. The Teacher has a good pace and explains everything very clearly. An Excellent course for anyone looking to get into IT support.Google rating score: 5.0 of 5, based on 11 reviews
From cloud migration to ongoing support, we deliver tailored solutions that optimise your technology environment, ensuring reliability, security, and scalability at every stage.
Unit C22 Imex Business Park Kings Road Tyseley Birmingham B11 2AL
Monday - Friday - Open 24 Hours