Our IT service desk services encompass the full spectrum of IT service management, offering a strategic approach to your IT needs:
Managing IT infrastructure in-house can be costly, time-consuming and complex — especially for small and medium-sized businesses. Our Managed IT Support services provide a complete solution, handling every aspect of your IT environment to ensure smooth operations, enhanced security and minimised downtime.
Whether you need small business IT support or comprehensive IT support services for a larger organisation, our tailored solutions adapt to your unique needs. We become an extension of your team, ensuring that your technology works seamlessly while you focus on growing your business.
At Consology, we offer a complete suite of cloud solutions to ensure your business operates efficiently, securely and cost-effectively.
Seamlessly integrate and manage cloud solutions with our Cloud Services. We help businesses adopt cloud technology securely and efficiently, enhancing flexibility and scalability.
Protect your business from evolving digital threats with our Cyber Security Services. Our team implements robust security measures, ensuring your data and systems remain secure.
Ensure business continuity with our Backup and Disaster Recovery solutions. We safeguard your critical data with automated backups and a solid recovery plan, minimising downtime in the event of unexpected disruptions.
Align technology with your long-term goals through our expert IT Consultancy Services. We develop strategic roadmaps to optimise your IT infrastructure, driving growth and operational efficiency.
We deliver personalised IT support solutions designed around your business. With fast response times, 24/7 monitoring and a customer-centric approach, we help businesses achieve reliable, secure and efficient IT systems — all at predictable monthly costs.
At Consology, our Managed IT Support services ensure that businesses of all sizes receive reliable, cost-effective IT solutions.
We’re proud to provide reliable and innovative IT solutions to leading organisations across diverse sectors, including prominent police forces and prestigious retailers
”At Consology, we offer training programs to help individuals start their careers in IT, providing students with the opportunity to become apprentices with us.
We’re committed to fostering and developing the next generation of IT professionals.“
Managed IT Support is a service where an external provider oversees and manages your IT infrastructure. From monitoring and maintenance to cybersecurity and technical support, we ensure your technology runs smoothly, allowing you to focus on core business operations.
Our Managed IT Support services help minimise downtime, boost security and provide proactive maintenance to keep your systems running efficiently. Whether you’re seeking small business IT support or a more comprehensive IT support service, we offer flexible solutions tailored to your needs.
Yes. With fixed monthly costs, you gain access to a team of experts without the overhead of hiring in-house staff. Our proactive approach prevents costly IT issues, saving you money in the long run.
Don’t just take our word for it—see what our client’s have to say about their experiences with Consology!
Mohammed Amin2025-02-19 Very good course, very informative detailed and hands on. The course helped me gain a deeper understanding of Microsoft on premises, private and hyrbid cloud models, with hands on projects with different microsoft admin centres such as exchange online, azure entra ID Portal. I learnt the hands on tasks that would be completed in a day to day to day role by a 1st line support engineer. Everything I’ve studied since completing the course has made alot more sense to me such as networking concepts and scripting. This course is definitely an excellent stepping stone to get started in the world of IT. Ibraheem Bourhan2025-02-17 I am delighted to share my experience with the 1st Line IT Support for Microsoft course, which I recently completed under the guidance of Ilkan. From the outset, Ilkan demonstrated a remarkable commitment to my success. His support was consistent, thorough, and invaluable in helping me gain a solid understanding of the course material and the practical skills required for the role. The course content covered a broad range of essential topics, including Windows 10/11 installation and troubleshooting, Active Directory management, Exchange Administration, Microsoft 365/Entra ID, remote support tools, device deployment, networking basics, and technical support. Each module was expertly delivered, and Ilkan ensured that all content was comprehensively understood. His ability to pinpoint areas where both the class and I were struggling and his timely interventions were instrumental in improving our grasp of complex topics. Ilkan’s organizational skills were truly impressive. The structure of his lessons not only reflected his deep knowledge and experience in the field but also ensured that each student could follow the course material at their own pace while still achieving mastery over the subject matter. His regular check-ins with me allowed him to track my progress and address any concerns swiftly, which helped build my confidence throughout the process. What set this course apart was the exceptional support Ilkan provided beyond the technical training. He went above and beyond by guiding us through job application processes. This included helping us create professional accounts on job search platforms like LinkedIn, with tailored guidance on how to build and optimize our profiles. Furthermore, he provided us with an excellent CV template that made a significant difference in how we presented ourselves to potential employers. These personal touches demonstrated Ilkan’s dedication to our long-term success, not just the completion of the course. In conclusion, the experience I had in this course was not only enriching but also empowering. Ilkan’s expertise, combined with his genuine commitment to his students, has made a lasting impact on my career journey. I am deeply grateful for the excellent training and support I received, and I would highly recommend this course to anyone looking to excel in IT support. Yasmin Rasul2025-02-15 Consology’s IT Training course is a comprehensive course covering topics such as Active Directory, Azure, Microsoft 365, and Exchange On-Premise and Exchange Online. The course was easy to follow and understand. The Teacher has a good pace and explains everything very clearly. An Excellent course for anyone looking to get into IT support. Simran Rana2025-02-14 As a small business owner in Birmingham, finding reliable IT support was always a challenge—until I discovered Consology. Their IT support services in Birmingham are outstanding! The team is responsive, knowledgeable, and always proactive in solving issues before they become problems. Whether it's day-to-day troubleshooting or long-term business IT support in Birmingham, they’ve got it covered. Highly recommend Consology for any company looking for expert IT support in Birmingham!Google rating score: 5.0 of 5, based on 4 reviews
From cloud migration to ongoing support, we deliver tailored solutions that optimise your technology environment, ensuring reliability, security, and scalability at every stage.
Unit C22 Imex Business Park Kings Road Tyseley Birmingham B11 2AL
Monday - Friday 8 AM-5:30 PM