Our experienced team delivers a full range of IT services in Walsall, helping local businesses stay secure, connected and compliant. With an emphasis on proactive monitoring and responsive support, we ensure your systems run smoothly every day.
Small businesses face unique challenges when it comes to managing IT. That’s why Consology provides reliable and cost-effective IT support for small businesses in Walsall, offering flexible packages without long-term commitments.
We help small businesses operate confidently, with the technology they need and none of the stress.
Our IT managed services in Walsall give your business access to enterprise-grade technology management without the cost of a full in-house team. We oversee your entire IT environment, from daily support to strategic planning.
With 24/7 monitoring, automatic updates and proactive threat detection, our managed services reduce downtime, improve performance and protect your assets.
We don’t just fix issues—we build long-term value with a proven support model:
We’re proud to provide reliable and innovative IT solutions to leading organisations across diverse sectors, including prominent police forces and prestigious retailers
If your business is looking for professional, responsive and future-ready IT support in Walsall, Consology is here to help. We support businesses of all sizes with bespoke solutions that put your needs first.
Yes. Our engineers are locally based in the West Midlands and regularly attend onsite visits across Dudley, including Brierley Hill, Kingswinford, Gornal and surrounding areas. Whether you need emergency support, infrastructure setup, or routine maintenance, we’re nearby and ready to assist.
We work with SMEs, charities, schools, manufacturers, professional service firms, healthcare providers and retail businesses. Our services are fully tailored, whether you have 5 employees or 500.
Absolutely. We offer smooth onboarding with minimal disruption. We’ll handle the transition from your previous provider, including data access, security audits, documentation transfer and stakeholder alignment.
Don’t just take our word for it—see what our client’s have to say about their experiences with Consology!
Mohamed Abdullahi2025-06-12 Excellent course material, taught by an enthusiastic and passionate teacher. Solid and practical course on Microsoft 365, Azure, Exchange On-prem, Exchange Online and much more Qais Khan2025-06-11 I recently completed the 1st Line IT Support Course at IT Consology, and I couldn't be more impressed! This program is incredibly thorough, taking you from the basics all the way through more intricate aspects of IT support. It truly built a strong, practical foundation for me and teaching me valuable IT skills and knowledge that was new to me. What really stood out was how well the course was designed. It was both engaging and straightforward to understand, and the practical exercises were invaluable for solidifying my grasp of challenging concepts. We learned many topics such as troubleshooting , Microsoft 365, Exchange on Premise, Active Directory and so on. Our instructor Ilkan was deeply knowledgeable and consistently supportive both in class and online, offering brilliant insights and guidance every step of the way ensuring all his students were learning on the same page. I could not say this more he was brilliant mentor and I learned so much from him , it was an amazing experience. Finishing the course, I felt genuinely ready and capable of handling actual IT support scenarios. My skills have clearly advanced, and I feel much more marketable within the tech industry especially with my upgraded CV I feel much more approachable by potential employers in hoping to land my IT career job For anyone aiming to launch a career in IT support, I wholeheartedly recommend IT Consology's course. It's a fantastic investment in your future, and I'm so glad I enrolled . Umm Sufyan2025-06-11 I'm absolutely blown away by the 1st Line IT Support Course offered by IT Consology! The comprehensive training covered everything from the fundamentals to advanced topics, giving me a solid foundation in IT support. The course was well-structured, engaging, and easy to follow, with hands-on exercises that helped me grasp complex concepts. The instructor is knowledgeable and supportive, providing valuable insights and guidance throughout. Upon completing the course, I felt confident and prepared to tackle real-world IT challenges. The training has significantly boosted my skills and employability in the industry. I highly recommend IT Consology's 1st Line IT Support Course to anyone looking to kickstart their career in IT support. The course is an excellent investment in your professional development, and I'm thrilled to have had this opportunity. Rahane Miah2025-06-11 Highly recommend the course, not only due to the material which the course covers, which equips you with the practical and theoretical elements of an IT 1st line support role, plus more. However, also because Ilkan goes above and beyond to make sure his students understand and he is more of a mentor, providing real life examples of experiences of an IT technician. The course is suitable for those who know little to none about IT to those more advanced and is well thought out, most definitely worth it. Mohammad S B2025-06-11 Ilkan simplified the IT concepts and demonstrated to us how to perform the tasks such as password resets, creating security groups, etc. And with his help I got my first job in IT alhamdulillah. Hidayet Elbir2025-06-11 Consology gave me real experience, not just theory. Training with Consology was one of the best decisions I’ve made. Unlike other courses that just focus on theory, Consology provided real, hands-on experience. While I was training, I was actually performing the tasks of a 1st Line — and even some 2nd Line — IT Support technician. This practical approach made all the difference when I started applying for jobs. I already had the confidence and experience to hit the ground running. On top of that, the mentorship was amazing — I had support throughout the course and even after I finished. Within just a few months, I landed my first IT Support role. I highly recommend Consology to anyone serious about starting a career in IT. Ayman Ahmed2025-06-10 Exceptional Training & Support That Changed My Career Consology’s IT training course was nothing short of life-changing. Coming from a non-technical background, I was initially unsure of how well I’d grasp core IT concepts, but this course shattered all my doubts. The training is detailed, structured, and incredibly hands-on—exactly what anyone serious about breaking into IT needs. From the very first module, I was immersed in real-world tasks that a 1st line support engineer would encounter daily. I gained practical experience using Microsoft’s key platforms—Azure, Entra ID, Exchange Online, Microsoft 365, and even on-premise solutions. The blend of theoretical knowledge and hands-on labs helped me not only understand the tools, but also how to apply them in a professional setting. The instructor’s teaching style deserves special praise—clear, patient, and paced perfectly for learners at all levels. Complex topics like networking, Active Directory, and Command Prompts were broken down into digestible lessons, making them approachable and easy to master. Thanks to Consology, I not only built a strong foundational skill set but also gained the confidence to pursue IT roles—and I’m proud to say I landed my first job in IT shortly after completing the course. Everything I’ve studied since makes far more sense because of the grounding this course provided. If you’re looking for an entry point into IT that actually prepares you for the job market, this is the course. For individuals and even businesses in Birmingham and beyond, Consology also offers top-tier IT support services that are reliable, responsive, and tailored to real business needs. Whether you’re an aspiring IT professional or a business owner seeking expert support, Consology is the partner you want on your side. Highly recommended. Mohammed Amin2025-02-19 Very good course, very informative detailed and hands on. The course helped me gain a deeper understanding of Microsoft on premises, private and hyrbid cloud models, with hands on projects with different microsoft admin centres such as exchange online, azure entra ID Portal. I learnt the hands on tasks that would be completed in a day to day to day role by a 1st line support engineer. Everything I’ve studied since completing the course has made alot more sense to me such as networking concepts and scripting. This course is definitely an excellent stepping stone to get started in the world of IT. Ibraheem Bourhan2025-02-17 I am delighted to share my experience with the 1st Line IT Support for Microsoft course, which I recently completed under the guidance of Ilkan. From the outset, Ilkan demonstrated a remarkable commitment to my success. His support was consistent, thorough, and invaluable in helping me gain a solid understanding of the course material and the practical skills required for the role. The course content covered a broad range of essential topics, including Windows 10/11 installation and troubleshooting, Active Directory management, Exchange Administration, Microsoft 365/Entra ID, remote support tools, device deployment, networking basics, and technical support. Each module was expertly delivered, and Ilkan ensured that all content was comprehensively understood. His ability to pinpoint areas where both the class and I were struggling and his timely interventions were instrumental in improving our grasp of complex topics. Ilkan’s organizational skills were truly impressive. The structure of his lessons not only reflected his deep knowledge and experience in the field but also ensured that each student could follow the course material at their own pace while still achieving mastery over the subject matter. His regular check-ins with me allowed him to track my progress and address any concerns swiftly, which helped build my confidence throughout the process. What set this course apart was the exceptional support Ilkan provided beyond the technical training. He went above and beyond by guiding us through job application processes. This included helping us create professional accounts on job search platforms like LinkedIn, with tailored guidance on how to build and optimize our profiles. Furthermore, he provided us with an excellent CV template that made a significant difference in how we presented ourselves to potential employers. These personal touches demonstrated Ilkan’s dedication to our long-term success, not just the completion of the course. In conclusion, the experience I had in this course was not only enriching but also empowering. Ilkan’s expertise, combined with his genuine commitment to his students, has made a lasting impact on my career journey. I am deeply grateful for the excellent training and support I received, and I would highly recommend this course to anyone looking to excel in IT support. Yasmin Rasul2025-02-15 Consology’s IT Training course is a comprehensive course covering topics such as Active Directory, Azure, Microsoft 365, and Exchange On-Premise and Exchange Online. The course was easy to follow and understand. The Teacher has a good pace and explains everything very clearly. An Excellent course for anyone looking to get into IT support.Google rating score: 5.0 of 5, based on 11 reviews
From cloud migration to ongoing support, we deliver tailored solutions that optimise your technology environment, ensuring reliability, security, and scalability at every stage.
Unit C22 Imex Business Park Kings Road Tyseley Birmingham B11 2AL
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