1st Line IT Support Course

✅ Massive Industry Demand
– Over 2 million IT support roles expected across the UK and EU by 2026
– Every business relies on IT — and someone needs to keep it running

✅ Solid Starting Salaries
– Entry-Level 1st Line Support: £22k–£28k
– With 1–2 years’ experience: £30k–£35k
– Progression into 2nd Line, Network Admin, or IT Security: £40k–£60k+

✅ No Degree? No Problem
– Many roles only require basic certifications like CompTIA A+, ITIL, or Google IT Support
– Hands-on experience and problem-solving skills matter more than a university background

✅ Your Gateway Into Tech
– 1st Line Support is a proven launchpad into roles like:

• IT Technician

• Network Engineer

• Cyber Security Analyst

• Systems Admin
  – Start at the front line, grow into senior tech paths

✅ Career Stability & Growth
– Tech support is AI-resistant: companies need real people to solve real problems
– Remote and hybrid roles growing year on year
– Recession-proof — IT never stops

✅ Solve Problems That Matter
– Help users get back online, keep systems running, and ensure teams can work stress-free
– Be the calm in the chaos when tech fails

✅ Fast-Track Career Progression
– Many 1st Line Support staff move up within 12–18 months
– Add certifications, build your experience, and unlock bigger roles and pay fast